Privacy Policy

Last Updated: 1/5/2026

1. Introduction

DinkBrackets ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. Please read this policy carefully.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Register for an event or tournament
  • Update your profile
  • Contact us for support

This information may include:

  • Name (first and last)
  • Email address
  • Phone number
  • Mailing address
  • Date of birth
  • DUPR skill rating
  • Shirt size
  • Payment information (processed securely through Stripe)

2.2 Phone Number and SMS Data

When you provide your phone number and opt in to SMS communications, we collect and store:

  • Your phone number
  • Your SMS opt-in status and preferences
  • Delivery status of SMS messages sent to you
  • Date and time of SMS communications

Important: We will only send SMS messages to users who have explicitly opted in. You can opt out at any time by replying STOP to any message or updating your account settings.

2.3 Automatic Information

When you access our Service, we automatically collect certain information:

  • IP address and browser type
  • Device information and operating system
  • Pages visited and links clicked
  • Date and time of visits
  • Referring website addresses

2.4 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To create and manage your account
  • To process event registrations and payments
  • To send you event updates, match schedules, and tournament information
  • To send SMS notifications (only if you have opted in)
  • To communicate with you about your account or transactions
  • To respond to your comments, questions, and support requests
  • To improve our Service and user experience
  • To detect, prevent, and address technical issues and fraud
  • To comply with legal obligations
  • To send you marketing communications (with your consent)

4. SMS Communication Privacy

Manage Your SMS Preferences

STOP

Opt Out Anytime:

Reply STOP to any SMS message to immediately unsubscribe. Your phone number and SMS data can also be deleted from our system upon request.

HELP

Privacy Questions:

Reply HELP for support or email privacy@dinkbrackets.com for privacy-related inquiries about your SMS data.

4.1 SMS Consent: By providing your phone number and checking the SMS opt-in box, you expressly consent to receive SMS messages from DinkBrackets. Your consent is not a condition of purchasing any goods or services.

4.2 Types of SMS Messages: You may receive the following types of SMS messages:

  • Transactional messages (registration confirmations, payment receipts)
  • Event notifications (schedule changes, bracket updates)
  • Match reminders and results
  • Account alerts (password resets, security notifications)

4.3 SMS Data Security: We use industry-standard security measures to protect your phone number and SMS data. Your phone number is encrypted in transit and at rest.

4.4 Third-Party SMS Providers: We use third-party SMS service providers to deliver text messages. These providers are contractually obligated to keep your information confidential and use it only for providing SMS services to us.

4.5 SMS Data Retention: We retain your phone number and SMS preferences for as long as your account is active. You can request deletion of your phone number at any time by replying STOP to any message, contacting us at privacy@dinkbrackets.com, or managing preferences in your account settings.

5. How We Share Your Information

We may share your information in the following circumstances:

5.1 With Event Hosts: When you register for an event, we share your registration information (name, email, skill level) with the event host to facilitate event management.

5.2 With Service Providers: We share information with third-party service providers who perform services on our behalf:

  • Stripe (payment processing)
  • AWS/DynamoDB (data storage)
  • Firebase (authentication)
  • Cloudinary (image hosting)
  • SMS service providers (text message delivery)
  • Email service providers (Resend)

5.3 For Legal Reasons: We may disclose your information if required by law or in response to valid requests by public authorities.

5.4 Business Transfers: In connection with any merger, sale of company assets, or acquisition, your information may be transferred.

5.5 With Your Consent: We may share your information for any other purpose with your consent.

6. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments
  • Access controls and authentication
  • Secure payment processing through PCI-compliant providers

However, no method of transmission over the Internet is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

7.1 Access: Request access to your personal information

7.2 Correction: Request correction of inaccurate or incomplete information

7.3 Deletion: Request deletion of your personal information

7.4 Portability: Request a copy of your information in a portable format

7.5 Opt-Out: Opt out of marketing communications and SMS messages

7.6 Object: Object to processing of your information

To exercise these rights, please contact us at privacy@dinkbrackets.com. We will respond to your request within 30 days.

8. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete it.

9. California Privacy Rights

California residents have specific rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected
  • Right to know if personal information is sold or disclosed
  • Right to say no to the sale of personal information
  • Right to access your personal information
  • Right to equal service and price

Note: DinkBrackets does not sell your personal information to third parties.

10. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

11. Data Retention

We retain your personal information for as long as necessary to provide our Service and fulfill the purposes outlined in this Privacy Policy. We will also retain your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal purposes.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Material changes will be communicated via email.

You are advised to review this Privacy Policy periodically for any changes. Your continued use of the Service after changes constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email: privacy@dinkbrackets.com

Support: support@dinkbrackets.com

Website: dinkbrackets.com

By using DinkBrackets, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein.